शुल्क वापसी की नीति

Last Updated: January 6, 2026

Thank you for shopping with Aayutra. We value your trust and aim to ensure a smooth shopping experience. Please read our Return & Refund Policy carefully.

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1. Return Eligibility

We offer a 30-day return policy, which means you may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, unwashed, and in the same condition as received

• All original tags, labels, and packaging must be intact

• A receipt or proof of purchase is required

Items returned that do not meet these conditions may be rejected.

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2. How to Request a Return

To initiate a return, please contact us at:

📧 aayutraofficial@gmail.com

Once your request is reviewed and approved, we will provide:

• Return authorization

• Return shipping instructions

• Return shipping label (if applicable)

Returns sent without prior approval will not be accepted.

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3. Return Address

Approved returns must be sent to:

Aayutra
202, Natraj Plaza,
Shree Nath Circle, Near Shivaji Road,
Sector 5, R C Vyas Colony,
Bhilwara, Rajasthan 311001, India

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4. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us immediately at aayutraofficial@gmail.com with relevant details and images so we can resolve the issue promptly.

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5. Non-Returnable Items

The following items are not eligible for return or refund:

• Sale or discounted items

• Gift cards

• Customized or personalized products

• Perishable goods

• Personal care, beauty, or hygiene products

• Hazardous materials, flammable liquids, or gases

If you have questions about a specific product, please contact us before purchasing.

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6. Exchanges

We do not offer direct exchanges.
To receive a different item:

1. Request and complete a return

2. Place a new order once the return is approved

This ensures faster processing and availability.

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7. European Union – 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, without providing a reason.

Returned items must:

• Be unused and unworn

• Include original packaging and tags

• Include proof of purchase

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8. Refund Process

Once we receive and inspect your returned item:

• You will be notified of approval or rejection

• Approved refunds will be issued to the original payment method

• Refunds are processed within 10 business days

Please note: Banks or payment providers may take additional time to reflect the refund.

If more than 15 business days have passed since approval, contact us at aayutraofficial@gmail.com.

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9. Late or Missing Refunds

If you haven’t received a refund:

• Check your bank account

• Contact your credit card company or bank

• If the issue persists, email us for assistance

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10. Contact Information

For return or refund-related questions, contact us at:

Aayutra
📧 Email: aayutraofficial@gmail.com
📞 Phone: 9116399994
📍 Address:
202, Natraj Plaza,
Shree Nath Circle, Near Shivaji Garden,
Bhilwara, Rajasthan 311001, India